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The aim of this research is to analyze therapeutic communication and patient satisfaction at the RSU Haji Medan polyclinic and determine the strength of the relationship between these two variables. This research is a quantitative descriptive research conducted in 8 polyclinics at RSU Haji Medan. The population were 2066 patients and based on the Slovin formula, the sample were 95 respondents. The sampling technique in this research used a purposive sampling technique. Data was collected through interviews with RSU Haji Medan and distributing questionnaires to respondents. Data were analyzed using a single table and the Pearson correlation test. The results showed that in general respondents stated that the doctors on duty at RSU Haji Medan had carried out good therapeutic communication when treating patients. Respondents were generally satisfied with the services of doctors on duty at RSU Haji Medan. Furthermore, there was a strong relationship between doctors' therapeutic communication and patient satisfaction at the RSU Haji Medan polyclinic.

Patient, Polyclinics, Satisfaction, Therapeutic, Communication