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National Intellectual Capital and Rural Digital Transformation
Last modified: 2025-09-23
Abstract
This study examines the role of intellectual capital (IC)—comprising human, structural, and relational capital—in driving rural digital transformation in Indonesia. Using a Balanced Scorecard (BSC) framework, we conduct an in-depth case study of Ciburial Village to assess how intangible assets enable innovation, improve digital service delivery, and foster sustainable local economic growth. Data were collected through in-depth interviews, observations, and document analysis, then mapped to four BSC perspectives: learning and growth, internal processes, customer/stakeholder, and financial/economic. Findings reveal that human capital—particularly digital literacy and innovation capability—acts as the primary driver of transformation, supported by structural capital (digital infrastructure and systems) and relational capital (collaborations with government, academia, and private sectors). By linking village-level IC to National Intellectual Capital (NIC), this study offers both theoretical and practical contributions. It extends NIC theory by demonstrating how micro-level IC initiatives support national digital competitiveness and proposes a policy dashboard integrating IC and BSC for guiding smart village development. The findings are particularly relevant to policymakers, academics, and practitioners interested in intellectual capital, rural innovation, and sustainable economic development
Keywords
Intellectual Capital; Balanced Scorecard; Rural Digital Transformation; National Digital Development; Sustainable Development Goals