Open Conference Systems, Language and Language Teaching Conference 2022

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USERS EXPERIENCE FEEDBACK SURVEY on JOB HUNTING ASSISTANT APPLICATION
Julie Marlina Hasan

Building: Day 2 Parallel 3
Room: Room 9
Date: 2022-11-05 10:15 AM – 11:15 AM
Last modified: 2022-11-03

Abstract


Hundreds of websites and mobile apps offer a variety of career services in many different sectors. Confused by the abundance of choices, many lecturers and students are put into a dilemma when it comes to the preparation of job applications. Challenges exist in terms of application quality, relevant context, costs and user display. Majority of the apps which are available in the open market do not cater to the Malaysian TVET students' needs, hence it leads to a very discouraging learning process for the students. This app is created in line with the Malaysia TVET context and is relevant to the students’ needs of the Malaysian TVET system. The participants involved in developing this innovation are 30 lecturers and 156 students from nine (9) urban polytechnics. Through the users’ experience feedback analysis, the most helpful section which is popular among the users are the content and information provided (tips/links/sample/video input), followed by the Interface of the application (visual/image), colours used in the application (theme/branding) and most importantly, there are video recording practices available in which users can record and review what they have recorded and improve their performance. This application has made the job search process easier by centralising all relevant documents needed and guiding job seekers through the entire procedure right before sitting for an interview.


Keywords


job interview, job hunting application, mobile application, user experience