USD Conference Systems, UNDERGRADUATE CONFERENCE 2024

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ENGLISH FOR SPECIFIC PURPOSES IMPLEMENTATION FOR BARISTA IN YOGYAKARTA
Alma Regina, Angel Adrisha Fallo, Heri Yudianto, Heronymus Dion B.W, Laurensia Christabel K.A, Lina Herawati, Shakira Wisnu Nareswari

Building: Campus 1 Mrican, Sanata Dharma
Room: K 15
Date: 2024-05-31 10:35 AM – 12:35 PM
Last modified: 2024-05-31

Abstract


Abstract ESP, or English for Specific Purposes, is a customized language learning program designed to meet the specific communication needs of individuals in various professional contexts. In this study, the researchers conducted research to develop a learning module for baristas in Leeren Cafe, Yogyakarta. In Yogyakarta, the coffee and cafe culture is very strong, and foreign tourists are also part of its popularization. ESP has been very essential for baristas in Yogyakarta. With improved English language proficiency, baristas can interact with foreign clients more successfully, have a comprehensive understanding of coffee-related terminology, and deliver top-notch service. Baristas who learn from the module are expected to learn vocabulary for coffee preparation, dealing with customers, and recommending menus. They also learn about cultural nuances, allowing them to comfortably interact with a broad range of clients. These courses have a strong emphasis on using language practically and cover situations that arise in actual coffee shops. This study resulted in a practical and effective module used in a teaching program that meets the needs, lacks, and wants for the baristas.


Keywords: Baristas, Coffee Shop Communication, English for Specific Purposes, Yogyakarta Coffee Culture