Open Conference Systems, Language and Language Teaching Conference 2019

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IDENTIFYING THE NEEDS FOR BUSINESS AND MEDIA WRITING SKILLS AT THE WORKPLACE
Agnes Siwi Tyas, Krisna Septa Bernanda

Last modified: 2020-03-02

Abstract


Language becomes main tools to deliver information, one of which is through writing. As communication becomes more digitalized, written communication in English is more often used at the workplace. This research attempts to identify the writing tasks carried out by workers at various working levels. The data of the research were gained through questionnaire distributed to staffs working in companies or organizations in Indonesia. The data shows that writing skills are highly demanded for staffs from various areas of expertise and professions. The written tasks that are frequently conducted in English include internal and external communication, business and negotiation, and public relations. Since, the business English becomes a requirement to maintain communication in professional areas, the workers should develop their English proficiency, especially in writing skills. These skills will help them to carry out their written tasks at the workplace.

Keywords: writing skills, writing tasks, business English, business communication skills, media writing skills

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