Last modified: 2023-06-25
Abstract
http://e-conf.usd.ac.id/index.php/ucpbi/UC
Undergraduate Conference on ELT, Linguistics and Literature
Building English for Specific Purposes Module for Zoo Staff at Gembira Loka Zoo Yogyakarta
Monica Auliya Putri Utami
Sanata Dharma University
Nada Widya Simanjorang
Sanata Dharma University
Abstract
English for Specific Purposes (ESP) is a specialized form of language teaching that caters to the specific needs of learners in a professional context. This study discusses the development of a module for the staff of Gembira Loka Zoo that focuses on improving their communication skills and job performance. The module is developed using the ADDIE model, which stands for Analyze, Design, Develop, Implement, and Evaluate. The researchers interviewed the zoo manager and observed staff members to identify their needs. After collecting the data, the researchers designed the module to meet their needs and developed it using various teaching strategies such as role-playing exercises, group discussions, and vocabulary-building activities. The module is implemented through classroom lectures, interactive activities, and real-life simulations. Finally, the module's effectiveness is evaluated by assessing the staff's language skills before and after training. The results indicate that the module significantly improves the staff's communication skills and confidence in communicating with visitors.
This study highlights the importance of developing customized training materials that cater to the specific needs of learners in a professional setting. The feasibility and relevance of the teaching materials used for learners are critical to the success of ESP. The ADDIE model is an effective framework for developing training materials, which involves analyzing the learners' needs, designing the module, developing the module, implementing it, and evaluating its effectiveness. By following a structured approach, organizations can improve their employees’ job performance and professionalism, improving customer satisfaction and overall success.
Keywords: English materials, zoo staff, research and development, English module.
Author Biographies
Monica Auliya Putri Utami
Monica is an undergraduate student at Sanata Dharma University pursuing an English Language Education Study Program degree. She was born and raised in Yogyakarta. Upon graduation, Monica hopes to pursue a career as an ELESP teacher, helping learners in specialized fields improve their language skills and succeed in their professions. She is committed to positively impacting the world through her passion for languages and cultures.
Nada Widya Simanjorang
She is an undergraduate student from the English Language Education Study Program at University of Sanata Dharma. Usually she is called Nada by her friends. Besides that, her passion for teaching makes her want to become an English teacher. “A good education can change anyone. A good teacher can change everything” this inspirational quotes always make Nada excited to dedicate her life to becoming a teacher.